Privacy Policy

Privacy Policy for NEOAPPS.AI:

Welcome to NEOAPPS.AI! This Privacy Policy outlines how personal information is gathered, utilized, and stored through our SaaS platform and associated online resources. We collectively refer to our platform, websites, and online resources as the "Platform."

In this Policy, Client refers to anyone who has subscribed to and paid for the use of our SaaS platform. The term "you" denotes any individual user of our Platform, such as a member or staff of a Client, or an individual exploring or utilizing our online resources.

Notice to Users: If you are a user of one of our Client platforms, the Client controls your user information, including your contact details and user records. For inquiries about your user information, please reach out to the respective Client. Further details on User Data are provided below.

Purpose of Collecting Personal Information by NEOAPPS.AI:
  • Deliver our Platform to our Clients and their users.
  • Understand the usage of our Platform for enhancement, accessibility, and relevant content.
  • Inform you about our Platform, including features and promotions.
Information NEOAPPS.AI Gathers from You:
  • Contact Details: We gather your contact details, such as name, email, and organization, when you complete our online forms or establish a user account on our Platform.
  • Billing Details: For Clients subscribing to our Platform, we collect payment information. This data is directly provided to our payment processor, ensuring PCI-compliant processing. We do not retain your payment information.
  • Log and Device Data: We collect data about your access method, such as your internet connection, browser, or device type. This information helps us optimize our Platform for various access methods and devices.
  • Cookies and Tracking: Our website uses cookies and web beacons to understand user behavior and improve user experience.
  • Social Media Integration: If you log in using third-party services like Google or Facebook, we may receive certain information from those services.
Legal Basis (GDPR EU/UK):

For data under the GDPR, we rely on your consent and our legitimate interests, such as business operations and direct marketing related to our Platform.

User Data:

Clients use our platform to gather and manage user data. NEOAPPS.AI acts as a service provider, storing this data securely but not controlling it. For questions about User Data, please contact the respective Client.

Sharing Your Data:

We do not sell or distribute personal information for third-party commercial purposes. We only share data with third-party suppliers and service providers essential for our operations.

Security:

We prioritize the security of your personal information by using industry-standard security measures, such as encryption and SSL certificates.

Storage Duration:

We retain personal information as long as necessary for our operations or as mandated by law.

International Transfers:

Your personal data may be processed in various locations, ensuring appropriate safeguards and compliance with privacy laws.

Your Rights:

You have specific rights regarding your personal data, including correction, deletion, access, and more. For any concerns or to exercise these rights, please contact us.