Our commitment is to offer both flexibility and satisfaction with your subscription choices. Below is our policy regarding the cancellation of plans and refunds:
- 14-Day Money-Back Guarantee: We provide a money-back guarantee for the first 14 days following your subscription's initiation. If our services do not meet your expectations during this period, you are eligible for a full refund of the unused portion of your services.
- Cancellation After 14 Days: If you decide to cancel your subscription after the 14-day money-back guarantee period, please be informed that refunds will not be available. This ensures you have ample time to evaluate our services.
- How to Cancel:
To initiate the cancellation of a specific project subscription, please follow the steps below for a direct and hassle-free process:
- Open Your Project: Log into your account and go to your dashboard to see all your projects.
- Select the Project to Cancel: Find and open the project you wish to cancel.
- Locate the Cancel Button: On the right side of the project tab, look for the "Cancel" button.
- Confirm Cancellation: Click on the "Cancel" button and follow the prompts to confirm your cancellation.
If you have any difficulties or questions about the cancellation process, please contact our customer support team. We're here to assist you.
- Confirmation of Cancellation: Upon processing your cancellation request, we will send you a confirmation email. This email will serve as your official notice of cancellation.
We are here to support you through this process. If you have any questions or require further assistance with your cancellation, please do not hesitate to contact our customer support team.